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Ticket Terms & Conditions:

1. This event is for NHS staff and NHS contract staff only who work in NHS hospitals in the UK. These special conditions are in place to ensure that tickets are purchased for personal use by NHS staff and their guests only and are not sold for profit and/or through resale sites.

2. A strict limit of 2 tickets per person applies (the eligible NHS staff member and one guest). Any tickets purchased over this limit may be cancelled and invalidated.

3. You must bring a valid NHS ID, Primary Care Trust ID card or Blue Light Card (original format, no photocopies), or details of employment if NHS contract staff, and this must match the name on your ticket or admission will be refused.

4. Only genuine mobile tickets will be accepted for entry (we’ll give you full instructions on how to access your mobile tickets after you book). If you purchased more than one ticket, your guests must be with you at time of entry. Print outs and/or screenshots of mobile tickets will not be accepted for entry.

5. This ticket has no monetary value. You may not sell, or offer to sell tickets for this event.

6. If you can no longer use your tickets, please contact the ticket provider to re-allocate them.

7. Any tickets allocated, sold or offered for sale in breach of these special conditions may be cancelled and invalidated.

8.  In the event of any inconsistency between these special conditions and any other applicable terms and conditions, these special conditions will apply.

NHS COVID Pass 

PLEASE NOTE THE FOLLOWING ENTRY REQUIREMENT FOLLOWING THE GOVERNMENT RECOMENDATIONS:

The O2 arena requires you to present a NHS COVID Pass on entry to gain access to this event.

The NHS COVID Pass is a certificate that demonstrates that you have at least one of the following:

•  You have completed a full course of vaccination at least 14 days ago

• You have received a negative PCR or lateral flow test result within 36 hours of the event

•  You have proof of natural immunity by way of a positive PCR test at least 180 days ago

Click here to find out all you need to know 

Clear Bag Policy 

To remove the need for bag searches, The O2 has implemented a new clear bag policy, this means that all customers’ belongings must be in a 100% clear plastic, vinyl or PVC bag. 

• For everyone’s safety and security it’s better if you do not bring a bag at all to the arena. 

• We will only allow clear and transparent bags no larger than A4 size (20x10cm). 

• If you have to bring a non-transparent bag with you, you can leave it at our bag storage facility just outside the main entrance to The O2 at a cost of £10 per bag. 

• All bags will be searched and screened before being accepted into the bag storage facility. 

• Backpacks, laptop bags, handbags and clutch bags are not permitted inside the arena unless they’re clear and transparent.

Find out more about our health and safety measures. Click here for all you need to know. 

Big Green Coach are offering free coach travel to the show. Please click here to find out more and information on how to book your seats. 

Our bag policy

It’s better for everyone if you do not bring a bag at all.  We will not allow large bags into the venue but you will be permitted to take small clear bags in with you, to allow for contact free bag checks.  We class small bags as no larger than 35cm x 40cm x 19cm.

If you have to bring a large bag with you, you can leave it at our bag storage facility just outside the main entrance to The O2 at a cost of £10 per bag. All bags will be searched and screened before being accepted into the bag storage facility.

Bag storage closes 30 minutes after the end of the event. We won’t hold your items overnight, so you must pick them up before the facility closes.