For this show, if you’ve purchased your tickets from theo2.co.uk or AXS.com you’ll need to display your ticket on your phone via The O2 app. Ticket purchasers will receive an email with news and information on AXS Mobile ID tickets and how you can download your tickets to your phone. 

 

If you’ve bought your tickets for this show via AXS then you can re-sell your tickets with AXS Official Resale which gives you a safe, simple, and fair way to buy and sell tickets.

 

For more information on re-selling tickets from AXS and other ticket agents click here.  

 

Please note: If you purchase resale tickets for this show through any website other than via theo2.co.uk or axs.com, your tickets may not be valid and access to the venue could be refused.

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NHS COVID Pass

PLEASE NOTE THE FOLLOWING ENTRY REQUIREMENT FOLLOWING THE GOVERNMENT RECOMENDATIONS:

The O2 arena requires you to present a NHS COVID Pass on entry to gain access to this event.

The NHS COVID Pass is a certificate that demonstrates that you have at least one of the following:

•  You have completed a full course of vaccination at least 14 days ago

• You have received a negative PCR or lateral flow test result within 36 hours of the event

•  You have proof of natural immunity by way of a positive PCR test at least 180 days ago

Click here to find out more 

 

 

Clear Bag Policy 

To remove the need for bag searches, The O2 has implemented a new clear bag policy, this means that all customers’ belongings must be in a 100% clear plastic, vinyl or PVC bag. 

• For everyone’s safety and security it’s better if you do not bring a bag at all to the arena. 

• We will only allow clear and transparent bags no larger than A4 size (20x10cm). 

• If you have to bring a non-transparent bag with you, you can leave it at our bag storage facility just outside the main entrance to The O2 at a cost of £10 per bag. 

• All bags will be searched and screened before being accepted into the bag storage facility. 

• Backpacks, laptop bags, handbags and clutch bags are not permitted inside the arena unless they’re clear and transparent.

It’s better for everyone if you do not bring a bag at all.  We will not allow large bags into the venue but you will be permitted to take small clear bags in with you, to allow for contact free bag checks.  We class small bags as no larger than 35cm x 40cm x 19cm.

If you have to bring a large bag with you, you can leave it at our bag storage facility just outside the main entrance to The O2 at a cost of £10 per bag. All bags will be searched and screened before being accepted into the bag storage facility.

Bag storage closes 30 minutes after the end of the event. We won’t hold your items overnight, so you must pick them up before the facility closes

For more information on how we are keeping you safe at events please click here